We’re here to make it easy for you to find and get support. We encourage anyone who may need it to stop by, even if you don’t know exactly what you’re looking for.
There are multiple ways you can access resources at the Essential Needs Hub—email us or visit in-person on Main Campus.
Address
Howard Gittis Student Center, Lower Level
1755 N. 13th St., Philadelphia, PA 19122
Contact
Phone: 215-204-NEED (6333)
Email: [click-for-email]
Hours of operation
Monday: 9 a.m.–7 p.m.
Tuesday: 9 a.m.–7 p.m.
Wednesday: 9 a.m.–7 p.m.
Thursday: 9 a.m.–5 p.m.
Friday: 9 a.m.–5 p.m.
The Hub will also be open one Saturday per month. Please check back for finalized dates and hours.
Cherry Pantry | Temple Thrift at the Hub | Resiliency Resource Center at the Hub | Benefits Navigation | CARE Team | Repair Room at the Hub | |
|---|---|---|---|---|---|---|
Monday | 10 a.m.–5 p.m. | 10 a.m.–2 p.m. | 9 a.m.–6 p.m. | 9 a.m.–5 p.m. | 9 a.m.–5 p.m. | Open during scheduled events |
Tuesday | 10 a.m.–7 p.m. | 10 a.m.–2 p.m. | 9 a.m.–6 p.m. | 9 a.m.–5 p.m. | 9 a.m.–5 p.m. | |
Wednesday | 10 a.m.–7 p.m. | 10 a.m.–2 p.m. | 9 a.m.–6 p.m. | 9 a.m.–5 p.m. | 9 a.m.–5 p.m. | |
Thursday | 10 a.m.–5 p.m. | 10 a.m.–2 p.m. | 9 a.m.–4 p.m. | 9 a.m.–5 p.m. | 9 a.m.–5 p.m. | |
Friday | 10 a.m.–2 p.m. | 10 a.m.–2 p.m. | 9 a.m.–4 p.m. | 9 a.m.–5 p.m. | 9 a.m.–5 p.m. |
You are encouraged to either walk in or make an appointment during our hours of operation, Monday through Friday. If you have any questions about your visit or what to bring, email or call the Hub.
The following items may help during your visit; however, you can still access support if you don’t have them with you.
See responses to questions you may have about the Essential Needs Hub.
You can visit the Essential Needs Hub to find support with food and housing, financial resources, technology access, transportation assistance, your health and well-being, and essential resources that support your success.
All Temple community members including enrolled students (undergraduate, graduate and professional students), Temple faculty and staff can access support at the Hub.
Visit the Hub during our hours of operation Monday through Friday. You can also call (215-204-6333), email (thehub@temple.edu), or schedule an in-person or virtual meeting with a staff member using EAB Navigate.
While the Hub is located on Main Campus, any student enrolled at a Temple campus can visit and access resources.
If you feel unsafe or are in an active emergency situation, contact Temple Public Safety directly at 215-204-1234. If you are experiencing a mental health emergency, you can visit Tuttleman Counseling Services at 1700 N. Broad St. (2nd floor) during business hours Monday–Friday; you can also speak to an on-duty counselor with Tuttleman Counseling Services directly at 215-204-7276 after hours.
Some services within the Hub are drop-in only including the Cherry Pantry and Thrift. You can make an appointment with a member of our team in advance to ensure someone is available to speak with you who specializes in the service you are seeking. We also take walk-ins during our hours of operation, and we will connect you with an available staff member to assist you.
No. There is no cost to access services at the Hub.
Any personal information you provide the Hub will be kept private and will not be shared without your consent.
Yes, you can access resources through the Hub as many times as you need.
Yes, absolutely. When you arrive, a staff member or student resource navigator will greet you and talk with you to determine what resources may be helpful.
No. The Essential Needs Hub operates on a self-assessed needs basis. Students are welcome to access services through the Essential Needs Hub at any time, and no additional documentation or proof of need is required to access services. For specific programs or support enrolling in benefits, you may be asked to upload or submit documentation to evaluate need. This can be submitted at your discretion.
When you arrive, a staff member or student resource navigator will greet you. You’ll be asked a few questions to help us understand what support you’re looking for. From there, you’ll receive personalized guidance, including your options and any paperwork that may be needed. If another community member or partner can help, we will connect you directly.
